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Patient FAQ

Ask-A-Doc - Patient

Ask-A-Doc is a free feature on the OncoPower app where you can ask cancer related questions such as treatment, diagnosis, symptoms and new drugs, either to any of the board-certified local oncologists who are registered on the app, or to one of OncoPower contracted oncologists.
When you initiate the Ask-A-Doc feature in the OncoPower app, you will see nearby oncologists who are available to accept and respond to questions. You can expand your search to find your own oncologist, or any other oncologist within an adjustable radius relative to your location (e.g. 5, 10, 15... 50 miles etc.). Among the options, you will find OncoPower panel oncologists, who are contracted by us to provide this service. You can either select one of the OncoPower panel physicians, or any other physician in your area whose profile indicates that they are available to respond to questions.
Yes. You can search for Ask-A-Doc physicians' profiles by putting their names in the search bar under "network" to view their qualifications, credentials, and hospital affiliations.
If your primary treating oncologist is not displayed among the available doctors, you can invite them to join OncoPower, or you may submit your questions to any of the available oncologists listed on the app. You can always use Ask-A-Doc to reach one of OncoPower contracted oncologists.
Yes. You can search for Ask-A-Doc physicians' profiles by putting their names in the search bar under "network" to view their qualifications, credentials, and hospital affiliations.
Yes. All the oncologists who use the Ask-A-Doc feature, including our own OncoPower panel physicians, can provide referrals to other oncologists in your area, suitable for your specific diagnosis or concern.
OncoPower is a secure, HIPAA compliant platform designed by oncologists and technology experts who take extraordinary care to ensure data integrity and the protection of patients' personal identifiable information. Your personal health information is not seen by others unless you have opted to make your profile public or connected to a physician. We recommend you select a Display Name under Edit Profile section and use it at all times.
The information you provide in your profile allows the responding physician to have a better idea about your health. Knowing your social and family history as well as any other comorbid health conditions you might have, such as hypertension, diabetes etc. allows the doctor to make an informed assessment. The Ask-A-Doc responses are not meant to replace your personal physician advice.
Ask-A-Doc responses are meant for the whole patient community. However you can request the doctor to respond privately so only you can view it in your private dashboard.